Official websites use .gov
A .gov website belongs to an official government organization in the United States.

Secure .gov websites use HTTPS
A lock ( ) or https:// means you’ve safely connected to the .gov website. Share sensitive information only on official, secure websites.

Children's Bureau

An Office of the Administration for Children & Families

Human Centered Design, User Experience, and Lived Experience CCWIS Toolkit

Listen

Publication Date: January 15, 2025

Current as of: January 15, 2025

This technical assistance document provides guidance around the human centered design (HCD) methodology, user experience (UX) methods and outcomes, integrating HCD and UX into Comprehensive Child Welfare Information Systems (CCWIS), incorporating Lived Experience into UX, user research methods, and how to request technical assistance around these concepts.

Files

PDF Human Centered Design, User Experience, and Lived Experience CCWIS Toolkit (1,286.15 KB)

Types:

Training & Technical Assistance , Guides

Topics:

Information Technology Systems

Audiences:

Program Managers/Directors , States