These secure systems and services help child support agencies, employers, insurers, and financial institutions exchange information about child support cases; locate parents; establish paternity, custody and visitation; collect support; and identify fraud. State users can watch the video about protecting and securing child support data from unauthorized access or disclosure.
Only authorized users have access to these systems.
Find your state or local child support office for questions about your specific child support case.
Access and Visitation (AV) Program Reporting System
The system allows AV grantees to report on state activities that support and facilitate noncustodial parents’ access to and visitation of their children.
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Administrative Offset Program
The program intercepts certain federal payments on behalf of child support agencies to collect past-due support from noncustodial parents.
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Central Authority Payment Service (CAP)
This service provides an alternative for states to send electronic child support payments to countries that don’t accept checks. States send payments on international cases to CAP using the current ACH electronic process. CAP transmits those payments electronically to foreign child support authorities.
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- Overview of Central Authority Payment Service
- CAP Enrollment Guide and Contact Form for Foreign Authorities
- CAP Enrollment Guide and Contact Form for States
- Countries accepting payments through CAP
- Enrollment in CAP Service for International Payments (DCL-23-02)
- Wire Payments to Countries Not Accepting Paper Checks (IM 21-05)
Child Support Enforcement Network (CSENet)
This secure network application supports electronic transfer of child support information among state child support systems using standard transactions.
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Child Support Portal
This secure web portal allows child support agencies to send and receive vital case information. It also provides employers, insurers, and financial institutions a gateway to share required information with child support agencies. Only authorized users have access to the application.
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Debt Inquiry Service
This Child Support Portal application allows insurers to report information about insurance payments paid to claimants who may owe past-due child support.
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Department of Defense (DoD) Entitlement
This Child Support Portal application allows child support agencies to request detailed military entitlement information to establish or modify child support orders.
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Electronic Document Exchange (EDE)
This Child Support Portal application allows child support agencies to securely exchange documents and UIFSA forms electronically to expedite case processing.
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Electronic Employer Search (eEmployer)
This Child Support Portal application allows child support agencies to obtain information about employers in the NDNH and employers that participate in the e-IWO process.
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Electronic Income Withholding Orders (e-IWO)
This standard, central electronic process allows child support agencies and employers to transmit and acknowledge income withholding orders to reduce costs and increase efficiencies and child support collections.
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Electronic Termination (eTermination)
This Child Support Portal application allows child support agencies to access reports from employers and other income payers about employment termination of parents with income withholding orders.
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Electronic National Medical Support Notices (e-NMSN)
This process allows child support agencies, employers, and plan administrators to transmit and respond to National Medical Support Notices electronically to reduce costs and increase efficiency.
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Federal Case Registry (FCR)
The FCR contains data on state child support cases and is used to match with the NDNH and FPLS external locate sources to facilitate case processing.
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FCR Misidentified Participant
This Child Support Portal application allows child support agencies to report an incorrectly assigned SSN and maintain a list of these SSNs to prevent additional errors.
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FCR Query
This Child Support Portal application allows child support agencies to request person and case information directly from the FCR on a case-by-case basis to assist with case processing.
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Federal Parent Locator Service (FPLS)
This federal service helps child support agencies locate noncustodial parents, establish and enforce child support orders, and collect child support.
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Federal Tax Refund Offset
This program intercepts federal tax refunds of eligible noncustodial parents who owe past-due support. Child support agencies can use the Child Support Portal to view and submit updates on their certified past-due support cases.
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Federally Assisted State Transmitted Levy (FAST Levy)
This standard, central electronic process allows child support agencies and financial institutions to exchange information about freezing and seizing accounts to collect past-due child support.
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Insurance Match Program
We partner with insurance companies, state workers’ compensation agencies, and the Department of Labor to help child support agencies collect past-due support from parents’ insurance claims, settlements, awards, and other payments.
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Intergovernmental Reference Guide (IRG)
The IRG offers resource information including child support policies, procedures, agency contact information, and locator codes for states, tribes, and international countries.
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International Forms (iForms)
This Child Support Portal application allows caseworkers to create and manage the required forms for international case applications with 2007 Hague Convention partners in their preferred languages.
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Interstate Case Reconciliation (ICR)
This service facilitates interstate communication by synchronizing state case numbers and identifying discrepancies.
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Locate
This Child Support Portal application allows child support agencies to request locate information from the NDNH and FPLS external locate sources.
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Multistate Financial Institution Data Match (MSFIDM)
This service compares account records from participating multistate financial institution with information about individuals who owe past-due child support and sends the matches to state child support agencies.
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National Directory of New Hires (NDNH)
Passport Denial
This program denies passports of noncustodial parents who owe more than $2,500 in past-due support. Child support agencies can use the Child Support Portal to view and submit updates on their passport denial cases.
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Project Save Our Children (PSOC)
We coordinate with states to provide locate services and refer appropriate cases to the Office of Inspector General for criminal prosecution.
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Query Interstate Cases for Kids (QUICK)
This Child Support Portal application allows child support workers to view real-time case data, financial information and actions taken in another state.
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Self-Assessment Reporting System
This system allows states to assess and report their ability to provide child support services according to federal requirements.
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