State child support programs must follow specific policies and procedures to receive funding approval to plan, design, develop, implement, and operate automated child support systems. With the goal of fostering system efficiency and effectiveness, OCSE offers guidance and technical assistance throughout the design, development and implementation stages of system lifecycle, and provides review and monitoring of the systems.
Modernizing a legacy child support system can ensure you’re serving children and parents effectively and efficiently. The modernization process is complex and takes 3-5 years to complete, so we’ve created a checklist (PDF) to help you.
Automation & Technology
OCSE provides guidance and technical assistance to improve the efficiency and effectiveness of state child support systems. We provide support through research, planning and design, consultation, site visits, toolkits, training, and demonstration projects.
Resources:
- APD Reform Presentation
- State Systems APD Guide
- Guidance on Enterprise Architecture in State Automated Human Services Systems
- Cost Allocation Methodologies (CAM) Toolkit
- Use of Enterprise Software in Automated Human Services Information Systems
- H.R. 4980: Preventing Sex Trafficking and Strengthening Families Act of 2014
Planning & Design
State child support programs must follow specific policies and procedures to receive funding approval to plan, design, develop, implement, and operate automated child support systems.
Resources:
Review & Monitoring
A state child support system must be functionally comprehensive and operate statewide. Throughout the system development life cycle, OCSE provides monitoring and oversight of the state’s system acquisition effort.
Resources: