Waterhelp Providers Information

NOTICE: Funding is no longer available for LIHWAP. Households cannot receive LIHWAP benefits at this time.

Please visit Benefits.gov  to find out about other government benefit programs for which you may be eligible, and energyhelp.us to see if you are eligible for energy assistance through the Low Income Home Energy Assistance Program (LIHEAP).


Learn how your company can partner with LlHWAP!

Over 10,000 Water Service Providers Are Participating In The Low Income Household Water Assistance Program. Are You?

LIHWAP And Water Service Providers:

Water service providers play a key role in ensuring low-income households can benefit from LIHWAP. Without their participation, low-income households cannot access LIHWAP services. By becoming a participating service provider with LIHWAP, water service providers can address the water and wastewater needs in their communities, while also reducing the total amount of outstanding past due balances.


Want To Participate In LIHWAP?

Participating water service providers work with state/ territory/ tribal LIHWAP grantees to assist eligible households.

To Participate, Please Contact The LIHWAP Administrator In Your State/Territory/Tribe.


Water Utility Affordability Survey

Water and Wastewater Service Providers, we need your input! There is not currently a national source of data related to water disconnections, rates, feed and customer arrears. We are conducting a survey to better understand the scope of water and wastewater debt so we can assist households and utilities with getting the money and support they need. Please take a moment and fill out the LIHWAP Water Utility Affordability Survey .


Learn More About LIHWAP


LIHWAP Data Dashboard

LIHWAP Data Dashboard

This site provides data for the Low Income Household Water Assistance Program (LIHWAP). It shows the progress states, territories, and tribes have made since launching the LIHWAP initiative.


LIHWAP In Action

Each LIHWAP grant recipient created an Implementation Plan that outlines their priorities, policies, and procedures. This plan will help you learn how LIHWAP is being administered in your state/tribe/territory.

Learn More About the Impact of LIHWAP

North Carolina Spotlight

Iowa Spotlight

North Carolina Spotlight


LIHWAP Outreach Toolkit

The LIHWAP Water Service Provider Outreach Toolkit and the LIHWAP Household Outreach Toolkit for Water and Wastewater Service Providers page contains resources that can be used to inform water service providers and households about LIHWAP.


LIHWAP Resources:

National Water Service Providers Meeting

LIHWAP Water Service Providers One-Pager

Water Service Providers One-Pager (PDF)

Read about how LIHWAP and water service providers are working together to help low-income households.