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ORR National Call Center

Helpline for unaccompanied alien children, parents, and sponsors.

ORR National Call Center Flyer: English - 390KB | Albanian - 441KB | Arabic - 294KB | Armenian - 442KB | Dari - 336KB | Español - 361KB | French - 318KB | Haitian Creole - 251KB | Hindi - 482KB | Mandarin - 370KB |  Pashto - 346KB | Pulaar - 443KB | Punjabi - 363KB | Q'eqchi - 275KB | Russian - 434KB | Somali - 443KB | Swahili - 269KB | Turkish - 344KB | Ukrainian - 278KB | Vietnamese - 438KB

Wallet Cards: Arabic - 30KB | Dari - 32KB | English - 548KB | Español - 86KB | Haitian Creole - 31KB | Hindi - 33KB | Mandarin - 28KB | Pashto - 33KB | Portuguese - 31KB | Pulaar - 607KB | Punjabi - 31KB |  Q'eqchi - 34KB | Russian - 31KB | Swahili - 32KB | Turkish - 30KB | Ukrainian - 24KB | Vietnamese - 134KB


FOR CHILDREN: If you are in immediate danger, call 9-1-1

If you experience any of the following, we are here to help:

  • Nowhere to sleep
  • Someone is forcing you to do something that makes you feel uncomfortable
  • Someone is keeping you away from food, shelter, school, or medicine
  • Trouble feeling safe and happy
  • You are angry or hurting
  • Feeling very sad or unwanted
  • Family problems
  • Kids being mean to you at school
  • Difficulty finding help
  • Difficulty with court
  • Trouble finding your paperwork


FOR PARENTS AND SPONSORS

Looking for a child coming to the United States? 

  • We will ensure your message gets to the shelter caring for your child

Is your child already home? We can help with

  • Finding resources in your community for education, medical care, emotional support, juvenile justice, substance use, legal support and safety
  • Assistance with child behavioral issues after reunification, including:
    - Kids running away
    - Kids feeling very sad or angry
    - Involvement with drugs or gangs
    - Inappropriate relationships
    - Kids hurting other kids
    - Kids getting into trouble at school
    - Any behavior that worries you
  • Support for you to help strengthen your relationship with your child
  • Assistance making sure your child has access to schools and education
  • Support with family problems or domestic violence
  • Help getting copies of child/immunization records and completing paperwork
  • Assistance finding legal support and understanding court processes
     
Wallet Card English (549 KB)Si necesita ayuda, llame - (121 KB)
Wallet Card English Front
Wallet Card Español Front
Wallet Card English Back
Wallet Card Español Back